Flow

Laws / Choices

Hick's law

The time it takes to make a decision grows with the number and complexity of the choices.

Fourteen equal choices

Why it matters

Every extra option in a menu or a row of buttons slows people down and raises the chance they pick nothing at all.

Rules to follow

  • Keep top-level navigation to 7 items or fewer; move the rest under a clearly named "More" or into a secondary menu.
  • Give each screen one primary action. Secondary actions are visually quieter.
  • Break long choices into steps (progressive disclosure) rather than showing everything at once.
  • Recommend or preselect a sensible default when you can.
  • Never trade clarity for brevity: hiding options people need is worse than showing them.